2: Performance Management

Performance Management of Coaching

In this module, learners (i.e. coaches) get in touch with concepts and tools of performance management. The objectives are to enable the coaches to define, set and control the performance of the refugees /their learners. A big part, at least in this context, will be the development and improvement of communication skills. Moreover, they are supposed to know how to evaluate their own performance and get an insight into self-evaluation instruments.